Privacy & Data Protection Policy

01Personal Information We Collect

When you interact with SRR Resort and Convention, we may collect several types of information to provide you with a seamless and personalized experience:

• Identity Data: Includes first name, last name, username or similar identifier, and government-issued ID (collected at check-in).
• Contact Data: Includes billing address, email address, and telephone numbers.
• Financial Data: Includes payment card details and transaction history (processed through secure payment gateways).
• Transactional Data: Details about payments to and from you and other details of services you have purchased from us.
• Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting, and location data.

02How We Use Your Information

We use your data only when the law allows us to. Most commonly, we use your data in the following circumstances:

03Cookies and Tracking

Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. You can set your browser to refuse all or some browser cookies, but note that some parts of this website may become inaccessible or not function properly.

04Data Sharing and Disclosure

We do not sell your personal data. We may share your data with:

• Service Providers: IT and administration service providers who help us run our booking systems.
• Professional Advisers: Including lawyers, bankers, auditors, and insurers.
• Authorities: Revenue and Customs, regulators, and other authorities based in India who require reporting of processing activities in certain circumstances.

05Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

• Request access to data
• Request correction
• Request erasure
• Object to processing
• Right to withdraw consent
• Request restriction